Refund & Exchange Policy

Thank you for shopping with us. Please review our policy below:

• Exchange Only: We do not offer refunds. All transactions are eligible for exchange only.

• 7-Day Window: You must request an exchange within 7 days from the date of purchase.

• Condition Requirement: The item must be in its original, unused condition with all tags and packaging intact. Exchanges will only be accepted if the item is free of any damage or wear—this policy applies only when there is no fault or misuse on your part.

• Procedure: To initiate an exchange, please contact our customer service with your proof of purchase and a description of the issue. Our team will guide you through the process and provide further instructions.

By purchasing from us, you agree to the terms of this policy. If you have any questions, please reach out to our support team for assistance.

Need help?

Contact us at 07960070178 for questions related to refunds and returns.